India’s data privacy rules forbid Reliance Jio to share subscribers’ data with Reliance Retail, spoiling the Mukesh Ambani-owned conglomerate’s grandiose scheme to monopolize India’s e-commerce sector.
Last week, Ashwin Khasgiwala, Reliance Retail Ltd.’s chief financial officer said the data sharing of customers with Reliance Jio could run into a legal wall, reported Bloomberg last week.
“They are different companies so there are data privacy rules,” Ashwin Khasgiwala, Reliance Retail Ltd.’s chief financial officer said at a conference in Mumbai on Tuesday. He didn’t disclose how the group plans to troubleshoot the issue.
Reliance announced its foray into e-commerce sector in the mid-2018. The sector is poised to reach a valuation of USD 84 billion by 2021 from USD 24 billion in 2017, according to a recent report by Deloitte India. Reliance has been in the works to synergize 9,900 plus stores under Reliance Retail and 280-million-strong user base of Reliance Jio to take on Amazon India and Walmart-owned Flipkart.
Reliance Retail, reportedly, had plans to use more than 5,100 Jio point stores located across 5,000 cities and towns as the last-mile delivery and collection points for its ecommerce venture. Media reports citing industry sources said Reliance might set up e-commerce kiosks at Jio point stores to allow buyers to place orders online, and deliver the product using its existing network by April 2019.