This website requires JavaScript.
India

ShareChat on spring clean mode as elections get under way

Last month, ShareChat co-founder Ankush Sachdeva along with heads of other social media platforms such as Facebook, Twitter, etc. met with Election Commission

Apr 18, 2019 by The Passage Team
ShareChat on spring clean mode as elections get under way

Social media platform ShareChat has taken down 54,400 accounts and obliterated half million bits of content since February for spreading fake news, hate speech and offensive content.

“This has been our largest removal of accounts yet. Right now, because of elections, there is increased interest in politics on the platform. We’ve intensified our efforts in policing the platform.We are investing heavily in moderation to keep the platform clean,” Berges Y Malu, head for public policy at ShareChat told ET.

The company uses moderators, artificial intelligence tools and user reports to monitor content.

Last month, ShareChat co-founder Ankush Sachdeva along with heads of other social media platforms such as Facebook, Twitter, etc. met with Election Commission to discuss how to curb the menace of fake news ahead of general elections.

“We had a meeting recently along with Twitter and Facebook and we are working together with them. We have a communication channel built with all authorities in case fake news or something else comes up. We have a redressal mechanism where we can take down something upon verification that it’s fake news. We are deeply connected with it and are in talks with the Election Commission,” Sachdeva told The Passage.

According to Sachdeva, the company works with third party fact-checkers.

"Since there are a lot of headlines around fake news, we are working on it on a priority basis. We are working with the election commission as well on this and when they inform us of any fake news on our platform we have it removed within three hours,” Sachdeva said.

Facebook, Google, Twitter, ByteDance and ShareChat had agreed to comply with the Election Commission (EC) of India’s voluntary code to control ‘problematic content’ and bring ‘transparency in political advertising’.

As of April 16, the Bengaluru-based startup removed over 487,000 pieces of content for violating its community guidelines and terms of use.

Of these, 13,195 content bits came under the politics and news section and 6,431 pieces were found factually inaccurate by a third-party fact checking agency, NewsChecker.in, ET reported.

“As an Indian platform, we are committed and vigilant to continue to police the platform for the next six phases of elections. Going forward, for all Indian elections, we will follow the same standard operating procedure,” Malu told ET.

The Passage Team

The Passage is committed to creating in-depth content over technology industry across Asia with a focus on emerging startups in the technology, healthcare, education, food, tech, travel & mobility segments.

Follow The Passage Team