Facebook-owned instant messaging app WhatsApp has built a system that stores payments-related data locally in India to comply with data localisation norms of the Reserve Bank of India (RBI).
RBI has set 15 October as the deadline for all payment system operators in India to store data locally. Besides Visa, American Express, Facebook, PayPal and Mastercard among others, Google and WhatsApp are also required to store user data in India. In August, Google had agreed to comply with the norms but sought time until December-end.
The Supreme Court of India also sought the response of WhatsApp on a plea alleging the company has not complied with the provision of appointing a grievance officer and other laws of India. Last month, WhatsApp appointed Komal Lahiri as the grievance officer for India and listed out the process for users to flag concerns and complaints, including fake news.