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Chatbot firm Niki.ai breaks even on all transactions, says CEO Sachin Jaiswal

Nov 26, 2018 by The Passage Team
Chatbot firm Niki.ai breaks even on all transactions, says CEO Sachin Jaiswal

Sachin Jaiswal, CEO, Niki.ai, said that the company had seen a surge in revenue this year following the launch of the voice command feature. The company has turned profitable for all transactions starting October 2018 and has registered a Rs 200 crore gross merchandise revenue (GMV) annualised at current run rate this year,” he said.

Jaiswal said that the company was looking at achieving an annualised GMV run rate of Rs 1,800 crore by the end of FY20.

“We will use our artificial intelligence-based proprietary technology to build a product for Bharat. We are working on removing all interfaces for the masses, keeping everything similar to the offline world, where every service and product is availed through the medium that users are most familiar with – conversations,” said Jaiswal.

Source: The Economic Times

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